Steam preorder FM2013 has disappeared. Now my hard copy has arrived and code doesn't

  1. Steam preorder FM2013 has disappeared. Now my hard copy has arrived and code doesn't

    work

    Sorry for the long title, but please help me...

    I purchased teh game and was send a pre-order activation code, this works and I have been playing for about a week..
    All of a sudden I turned on this morning and FM2013 has vanished from my games list on steam.

    I tried re-installing from the disc (hard copy arrived yesterday) and now the activation code is invalid!!!



    Anyone else got this problem o know the solution? Am i going to lose my saved game (Everton were 2nd) ?? Do steam have a phone number??


    Please, and thanks for any help!

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