Closed down and I haven't purchased it?

[Reds Are Ace]

There I was, happy as can be having just beaten Trabzonspor 4-2 in a Champions League and i was just about to call it a day, but just as i clicked save game it just quit and came up with this:
View attachment 271215 View attachment 271216
I can assure you that i had purchased it legit when it was on offer on steam quite a while back, but I want to know if anyone else has had this and if there is anyway to fix this

 

[Reds Are Ace]

Having contacted SEGA, they replied with some advice on what to do and it all seems to be working fine now!